Our Goals

Our biggest goal is to ensure you’re delighted with your brand-new backyard installation. We want you to be so ecstatic with your new installment that it’s all you can discuss for the next six months. We want you to run around telling anyone and everyone. Tell your friends, family, neighbours, random people in the grocery store, and even the random old lady walking her dog at the park. We want to help you make your backyard the talk of the town so that you can tell everyone how Canadian Decks made your backyard dreams come true. To do that, we hold three core values that make any project the best it can be.

1. Communication
   We can easily do as much or as little communication as you need. If you’re the kind of person who wants to order, pay and relax, tell us your vision and send us a sketch. All we need is the when and where, and we’ll make it happen. On the other hand, if you need to be more involved, we can ensure you’re there for every step of the process. First, you can pick the design, material, and colours. Then, count on us to do the rest. We can handle the whole process, from structural drawings, city permits (if needed), construction, installation, and assembly. And, if you need to be involved from start to finish, our team will be more than happy to guide you step-by-step and take your feedback, instructions, and suggestions through every step of your project. No question is too big or too small. We can ensure you understand how and why we do things.
2. Reliability
   This project is important to you, and we understand entirely. That’s why we pride ourselves on having one of the most reliable teams you’ll ever have the pleasure of working with. Our crew of professional tradesmen works on one assignment at a time. Staying on one backyard allows us to ensure that your project is always our top priority. We will be with you daily until you’re satisfied with your final product.
3. Satisfaction
   We guarantee 100% satisfaction. Whatever your vision, we can ensure that it’s realized, no matter what. But, of course, the biggest obstacles to satisfaction are errors. Not all projects go as smoothly as we would like them to. We are all human, and mistakes are bound to happen, like miscommunication, supply issues, and permit difficulties. All these are undoubtedly problems, but we are not problem people at Canadian Decks – we are solution people. We promise to do everything possible to solve issues as quickly, efficiently, and cost-effectively as possible. That is our guarantee.